Organizational Consulting & Target Operating Model (TOM) in the Age of Process Automation and Digitalization
In the course of digital transformation, companies face the challenge of rethinking their structures, processes, and responsibilities. Organizational consulting, in combination with a modern Target Operating Model (TOM), ensures that automation initiatives are not implemented in isolation, but as part of a holistic and sustainable business strategy.
A TOM defines the future target state of the organization: it outlines how workflows, roles, technologies, and governance mechanisms are optimally aligned to enable the efficient implementation and continuous development of digital solutions.
Within process automation projects, this approach ensures that not only individual processes are digitized, but the entire organization is empowered to successfully embrace automation and digitalization – from leadership to individual teams.
In concrete terms, this means:
Clear definition of new roles and responsibilities related to automation and digital processes
Optimal design of interfaces between people and technology
Adaptation of governance structures and change management
Development of flexible, future-proof processes that enable continuous improvement
Through organizational consulting and a customized TOM, companies lay the foundation to fully leverage the potential of digitalization and automation – efficiently, sustainably, and with a forward-looking perspective.
